March Six: Methods
Think of March Six as our multi-tool. You know the tool. It’s the “pry-open-the-jar, fix-the-leak, patch-the-hole” tool that you can’t do without. You’ll get lots of use of March Six, and it’s the march we’ll update most over time.
Organizations that float through the day-to-day without systematically analyzing opportunities for improvement eventually find themselves in a rut – or worse yet, in a hole that’s so deep they don’t know how to dig out. Adding processes that introduce different ways of looking at old problems can create momentum and breathe new life into an organization.
For starters, you’ll walk through exercises designed to help you answer these questions:
How can we provide the best “customer” experience to our stakeholders?
How can we consistently innovate?
Which metrics are most important for our organization?
How can we systematically learn from past projects – both successes and failures?
As with all of our marches, we’ll help you think differently by applying concepts and principles from the world of business. In March Five, we’ll pull ideas from Amazon, Apple and Disney among others.
“The mind is inclined to try to solve problems by doing the same things over and over, following familiar and well-worn neural paths. The idea, then, is to force your brain off those predictable paths by purposely ‘thinking wrong’ — coming up with ideas that seem to make no sense, mixing and matching things that don’t normally go together.”
— Warren Berger, “A More Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas”